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MON-FRI, 9am-5pm

Office Hours

(647) 927 9702

Phone Number

hello@theradicalconnector.com

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Frequently asked questions

Got any questions? Here are the answers!

A: The Radical Connector is a scaling agency and strategic business advising firm founded by Lindsay Johnson that helps service-based founders build sustainable, scalable businesses. The agency specializes in streamlining sales systems, building solid operational infrastructures, and cultivating internal teams without causing founder burnout.

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A: The Suscalable Framework is the proprietary methodology used by The Radical Connector to design and implement reliable, repeatable, and sustainable operational systems. It focuses on pulling seven core business levers - including sales system streamlining, administrative outsourcing, and infrastructure engineering - to transition founders from day-to-day operators into true visionary CEOs.  

A: The Sales Engine Accelerator is a six-month business advising intensive designed specifically for service-based businesses to build automated, repeatable sales funnels. The program provides bi-weekly advising sessions, custom CRM setup, six customized sales funnels mapping to ideal client buying behaviours, scripts, templates, 20 hours of tech and admin support, and private consultations with in-house experts to stop time and money leakage.

A: The Radical Connector provides strategic advising, coaching, done-for-you, and done-with-you services across four primary pillars:

  1. Sales Systems: Streamlining funnels, building CRMs, automated lead generation, and tracking sales data.
  2. Operations & Finance: Optimizing internal infrastructure, protecting cash flow, managing legal assets, writing standard operating procedures (SOPs), and deploying project management workflows.
  3. Marketing & Advertising: Brand positioning, custom graphic design, copywriting, website optimization, social media management, and content marketing
  4. Personal Branding: Building high-visibility public speaking profiles, thought leadership authority, and public relations pitching strategies.

A: Operations and finance services ensure business infrastructure is built for long-term protection and sustainable cash flow. This includes strategic oversight, building and documenting SOPs, project management tool setup, customer experience mapping, human resources infrastructure (including recruitment and employee onboarding), and financial strategy alignment, and administrative & technical support.

A: Marketing and advertising services are designed to amplify service-based brands and attract ideal clients through multi-channel visibility strategies. Key components include comprehensive branding, custom graphic design, copy editing, functional website optimization, complete social media management, and data-backed content marketing & advertising execution.

A: Personal branding services focus on scaling founder visibility to transform business operators into industry visionaries. Services leverage network outreach, public relations, public speaking research, and tailored media pitching strategies to establish clear authority and draw inbound opportunities.

A: Founders can engage with the agency across multiple formats based on their execution capacity and timeline. Delivery models include high-level Strategic Consulting, 1:1 Coaching, Done-For-You agency execution where internal experts build your systems, and collaborative Done-With-You integration.
A: The process begins with a free initial consultation to assess goals, followed by the delivery of a customized business game plan outlining strategies, timelines, and deliverables. Once approved, a detailed onboarding session kicks off where internal operations, tech, and strategic experts begin building out system infrastructure.
A: The Radical Connector was founded by Lindsay Johnson (they/them), a strategic business advisor, speaker, and podcast host often referred to as "The CEO's CEO." Lindsay has over 20 years of experience specializing in entrepreneurship, ethical sales strategies, and operations management.
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