Website owner, the offering, and the binding of terms
This website is owned and operated by Lindsay Johnson, The Radical Connector. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors digital content, Ick-Free Sales System, Ick-Free Sales Community, done-for-you, done-with-you, coaching and consulting by members of our Scaling Dream Team, 6-month Sales Engine Accelerator, and the 7-Figure Infrastracture, digital courses, online events, products and services from our Partners, annual events including Back to Business, Year-End Debrief, Vision Board Party, and Big Bold Year, and pop-up sales and miscellaneous services including, but not limited to, workshops and keynotes. By accessing or using the website of our service, you agree that you have read, understood, and agree to be bound by these Terms.
Return and refund policy
All programs, products, memberships, courses, speaking fees, and one-on-one packages are final sale. No refunds are offered on our goods and services. In some cases, exchanges might be offered. It is the responsibility of the buyer to read and agree to all refund policies at the time of purchase. Contact our team here with questions or to request an exchange or transfer.
Ick-Free Sales Membership on Patreon
You will be billed every 30 days based on the day you signed up. You can cancel anytime through your Patreon account or by emailing us here. Be sure to email us from the same email account you used when signing up for your membership.
Ick-Free Sales Community & System:
Sales System & 60-minute Strategy Session
The complete Ick-Free Sales System includes all course materials, one 60-minute strategy session with our business advisors, the Wow-Factor Customer Experience System, and 3 signature 'super simple' courses - Super Simple Copywriting, Super Simple Tripwires, and Super Simple Email Community. The cost is $595 USD or 2 monthly payments of $297.50 USD. No refunds are offered on this product.
Annual Memberships
Annual Memberships in the Ick-Free Sales Community are a special offer that goes on sale throughout the year. Annual Membership sales will be communicated via email. This offer is non-refundable and only during special sale periods.
If you'd like to learn more, please email support@theradicalconnector.com
Sales Engine Accelerator
INCLUDED:
✷ Bi-weekly 1-hour sales strategy sessions for 6 months
✷ Custom CRM set-up and lead generation strategy
✷ 3 private 1-hour consultations with our in-house experts
✷ 20 hours of tech & admin support to keep you progressing with hiccups
✷ Complete Sales Engine Accelerator System, designed specifically for service-based businesses and based on over 20 years of proven success
✷ Six customized sales funnels based on your unique sales process and your ideal client's buying behaviour
✷ Scripts, swipe files, fill-in-the-blank templates, and everything you need to make setting up your funnels quick and easy
✷ Monthly goal setting, action plans, and analytics reviews
Scaling Dream Team
Consulting | Coaching | Done-For-You | Done-With-You
We'll build your customized Scaling Dream Team based on your budget, capacity, & goals, and grow with you as your business grows.
- Admin & tech support
- Email & calendar management
- Lead generation & CRM management
- Bookkeeping, accounting & CFO support
- Business coaching for founders
- Strategic business advising
- Marketing & advertising
- Branding, graphic design, copywriting, & websites
- Social media management
- Content marketing & content creation
7-Figure Infrastructure
Our team of experts are ready to step into your business and get your internal infrastructure built and running like a well-oiled machine without putting additional mental burden on you.
INCLUDED:
✷ Strategic business advising & oversight
✷ Finance & Legal so your business is protected, your cash flow is being used intentionally, and you're leveraging financial strategies to keep more of what you make and investing in your future
✷ HR set-up and management, including employee onboarding & recruitment
✷ Operations, SOPs, and customer experience
✷ Project Management & CRM software setup and management
✷ Extra services and support as requested
Who can use our website? In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these
Terms as a binding agreement.You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
Key commercial Terms offered to customers
When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services and products are listed on the website or will be shared with you in a custom proposal. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.
The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.
Retention of right to change offering
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason. We will do our best to give at least 30-days notice to upcoming changes to programs or products you've purchased whenever possible.
Ownership of intellectual property, copyrights and logos
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Lindsay Johnson, The Radical Connector. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time; however, refunds are not offered on past purchases. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment
Indemnification
You agree to indemnify and hold Lindsay Johnson, The Radical Connector harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
Limitation of liability
To the maximum extent permitted by applicable law, in no event shall Lindsay Johnson, The Radical Connector be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, Lindsay Johnson, The Radical Connector assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
Promotional emails and content
You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.
Preference of law and dispute resolutionThese Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of British Columbia, Canada, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Vancouver. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.
Customer support details & contact info
For support contact support@theradicalconnector.com
Last updated, May 18, 2026